An utter waste of money
My husband and I bought this mattress 2 1/2 years ago and are having it removed tomorrow. It has completely lost its supportive ability: it's like sleeping in side by side hammocks (with a hump in between). I started having back, hip and sciatic pain; my husband had shoulder pain. (We're under 50, normal weight with above average health.) We tried to enlist the warranty, but the inspection doesn't check for support, only visible indentations, and since there aren't any visible, we were denied any recourse. No one tells you just how badly the foam breaks down over a relatively short period of time, even with regular rotations. This was the absolute worst $1500 we've ever spent. I won't consider a Serta ever again as a result.